Follow these steps to report junk email messages:
If you have the junk email reporting add-in installed, follow these steps:
1. Open the email message that you think is spam
2. Click on Report as Junk and Delete
3. Press Okay and Send the email to firstname.lastname@example.org
To install the Outlook Addin or if you are not sure if you have it or not, Click This Link
1. Install it for your Outlook version.
2. Once installed, for Outlook 2003, follow the steps above.
3. For Outlook 2010, open the message that you think is spam and click on the drop down that says Junk email in the far left at the top of the window and click on Report Junk.
Also make sure you check for the following:
- Ensure that your mail exchange (MX) record is pointed to the filtering network.
- Ensure that your firewall is set to only allow mail from the filtering network.
- If you are using Directory Services Pass Through mode, ensure that users receiving the Spam are added to the Directory Services list.
- If you are using Directory Services Reject Test mode, note that the last user on the list will receive high amounts of spam.
You can also send the headers (one per email) to email@example.com. Make sure you:
- Submit full Internet headers with the original unfiltered spam message. Do not simply forward the unfiltered spam message, as this process drops the Internet headers.
- Submit the original spam message to the spam evaluation team at firstname.lastname@example.org. Do not modify the spam message or subject line in any way.
- Submit unfiltered spam in a timely manner to ensure the most benefit from your services. Spam messages that are to the evaluation team several days after they were originally received are often too late, as these spam messages may have already been triaged.
To increase submission success, submit only one spam sample per e-mail message. Also, note that it is critical to include the full Internet headers. Do this by sending the offending message as an attachment, along with the full original Internet header.